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• What it's like to work here

  We’re a small, ambitious charity making a big impact — and that means we move fast. Projects launch and wrap up quickly depending on funding, and our team shifts with the work. If you're someone who thrives on variety and change, you’ll feel right at home.

  We’re proud of our inclusive values and try hard to live them every day, though like any small team, we’re always learning and improving. Flexibility and resilience are key here — things can be unpredictable, but they’re never dull.

  Our team is remote, so most of our collaboration happens online. We won’t sugar-coat it: there’s a lot of screen time. But we care deeply about each other, value clear communication, and make space for support and connection wherever we can.

  We listen to our team — seriously. When someone spots a better way of doing things, we talk about it and, more often than not, we act on it. Staff help shape our direction, influence decisions and bring ideas to life.

  If you're adaptable, self-motivated and want your work to make a real difference, you might just find your place with us.

• Imposter syndrome

  Impostor syndrome is the overwhelming feeling that you don't deserve your success. It can convince us that we are not as intelligent, creative or talented as we may seem. It often strikes when applying for a job, and has long been thought to disproportionately affect women and people from marginalised backgrounds.

  
  If you recognise feelings of imposter syndrome during your job search, you'll find some useful tips to help overcome it here.

• Don't meet all the criteria?

  Remember that you don’t have to have work experience to have the skills or knowledge to do a great job. We are interested in your potential, so encourage you to use examples from outside of work too for your covering letter.

• Guaranteed interview scheme

  If you meet the minimum criteria outlined in the person specification and identify as either Disabled or as being from a Black, Asian or other visible minority ethnic background, you can choose to opt in to our guaranteed interview scheme when you apply.

  This means we’ll guarantee you a first interview if you demonstrate that you meet the minimum criteria.

  Sharing this information is entirely up to you, and anything you do share will be kept confidential and used only for this purpose.

• Using AI for your application

  AI can be a brilliant support when applying for roles — it helps refine your CV, shape personal statements and prepare for interviews. Think of it as a friendly co-pilot, but not the main pilot.

  In the charity sector, we value authenticity and passion most. We want to hear your voice, understand your values and see your commitment to social impact.

  Use AI to boost your confidence and clarity, but let your own words, motivation and warmth lead the way.

  We can usually tell when AI has written the whole thing — and trust us, no one wants to interview a chatbot. After all, no algorithm can replace your heart and we can spot applications written entirely by AI.

• Cover letter guidance

  The cover letter isn’t just a formality – it’s your chance to show us who you are, why you want the job and what you’ll bring to the team.

  1. Keep it focused and personal

  • Keep it to two pages

  • Use a warm, professional tone - don't be afraid to sound like you

  2. Structure it well

  • Opening – say which job you’re applying for and why you’re excited about it.

  • Middle – take each of the essential requirements from the person specification and show how you meet it (see below).

  • Closing – thank them for their time, say you’d love an interview, and show enthusiasm for the role.

  3. Show, don’t just tell

  Instead of: “I have good teamwork skills”
  Try: “While volunteering at a community garden, I worked with a diverse group to plan and deliver events for over 200 people.”

  Use the STAR technique to clearly structure your examples.

  Example Essential: “Strong communication skills, both written and verbal”

  Cover letter response:
  “As Volunteer Coordinator, I produced clear newsletters and social posts to keep 150 volunteers engaged, and facilitated monthly briefings where feedback shaped future events. Volunteer retention increased by 20%, which showed me the value of adapting communication for different audiences.”

  4. Tailor it

  • Match your examples to the key requirements in the job description.

  • Avoid copy-paste or AI letters – we can tell.

  • Pick your strongest, most relevant examples – you don’t need to cover everything you’ve ever done.

  • Show that you understand our mission and values.

  5. Polish it up

  • Read it aloud to catch clunky sentences.

  • Ask someone else to proofread if you can.

• Our values

  Find out about our values here.