These terms set out the general terms on which we, the Bristol & Bath Parks Foundation t/a Your Park Bristol & Bath (the ‘Supplier’) a registered Charity (charity number 1182217), PO Box 1702, Bristol, BS49 4YW, provide services to you (the ‘Customer’).


During this agreement the Supplier and Customer shall maintain public liability insurance with a limit of at least £5 million for any one event.


The Customer acknowledges and agrees that the Customer's and their Employees’ name, address and payment record and personal data will be processed by and on behalf of the Supplier solely for the legitimate purpose of delivering the Service.


The Supplier will collect any Fees by either invoice or online payment.

The Supplier uses Stripe Payments Europe Limited (“Stripe”) to process credit/debit card Fees. As a third-party payment service provider, Stripe may impose additional terms and conditions, please review Stripe’s terms and conditions before using their platform to pay the Fees. You agree that Your Park may use Stripe to collect any payments due from you to us.

The total price for the Services shall be the amount set out in the Booking. You agree to pay all amounts agreed (or determined) in connection with your Team Day.

Any Fee contained in the Booking excludes:

  • the cost of hotels, subsistence, travelling and any other ancillary expenses reasonably incurred by the individuals whom the Supplier engages in connection with the Services, the cost of any materials and the cost of services reasonably and properly provided by third parties and required by the Supplier for the supply of the Services. Such expenses, materials and third-party services may be invoiced by the Supplier; and
  • VAT, which the Supplier shall add to its invoices at the appropriate rate if applicable.

The Customer shall pay to the Supplier, in full and in cleared funds, 100% of the Fees no less than 30 days before the Event unless otherwise agreed by the Supplier and the Customer and confirmed in writing.

Loss of payments are as follows in the event of cancellation (See ‘Making Changes’) by the Customer:

  • 50% of total fee if cancelled outside of 30 days prior to the Event.
  • 75% of total fee if cancellation is made between 14 and 30 days (inclusive) prior to the Event.
  • 100% of the total fee if cancellation is made less than 14 days prior to the Event.

Without prejudice to any other right or remedy that it may have, if the Customer fails to pay the Supplier on the due date, the Supplier may:

  • charge interest on such sum from the due date for payment at the annual rate of 6% above the base lending rate from time to time of CAF Bank Plc, accruing on a daily basis and being compounded quarterly until payment is made, whether before or after any judgment and the Supplier may claim interest under the Late Payment of Commercial Debts (Interest) Act 1998; and
  • suspend all Services until payment has been made in full.
  • The Supplier may cancel the Event if the above payment schedule is not met by the Customer.


Any requests for changes by the Customer must be sent to the Supplier in writing.

The Supplier may make minor changes to a Team Day (or any part of it):

  • to reflect changes in relevant laws and regulatory requirements; and
  • to implement minor technical adjustments and improvements, for example to address a security threat or keep participants safe during adverse weather.

The Supplier may seek to make more than minor changes to these terms or the Team Day, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a full refund.


The Supplier shall have no liability to the Customer under this agreement if it is prevented from or delayed in providing the Service or from carrying on its business because of acts, events, omissions or accidents beyond its reasonable control, including strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.